What's New

Global Express: UDPrinter.com has cooperation with TNT, UPS, FedEx, DHL and EMS who provide us best discounts for door-to-door service. The delivery time is usually 3 to 6 days and online package tracking is available. The orders in high value but small package suit for global express.

By Air: UDPrinter.com cooperates with several international air carriers who provide direct airline services from China to foreign countries and help you select the best advantaged air transportation. We can also help customers handle customs clearances as well as the quick and convenient service to post the original B/L and documents (including invoices and packing lists) to the address you appointed. This international air transportation is suitable for shipments of high valued products but small volume in weight, and which also require to be delivered in short time.

LCL by sea: Maritime shipments are transported from Tianjin, Shanghai, and Shenzhen ports to international ports. We have good relationships with the local carriers, but it is better to be covered by insurance for vulnerable and valuable goods. Bulky goods are best suitable for this kind of carrier. The sea transportation prices shown on our website are generally CIF excluding the charge of destination port and customs duties.

For the cargo weight less than 100KG, the global express and air carrier service shall be suitable, and usually it takes 3 to 6 days to arrive.

Shipping Charge
UDPrinter.com online products are all listed in FOB China price, customers can select the shipping method that best suits their needs.

Shipment Suggestion
If the goods weigh up to 45kg and delivery time is specified, Global Express will be suggested; they can provide door-to-door and customs clearance service.

International Shipping About Customs, Duties & Taxes
When ordering from UDPrinter.com, you're responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

FAQs
Q: How long will my order be shipped out after payment confirmed?
A: After receiving your payment, your order will generally be shipped out within 24 to 48 working hours if there is no any special requirement.

Q: How many days will my order arrive?
A: To answer this question, please refer to the means of shipment. Generally:
Global Express: 3 to 6 days
Maritime transportation: Generally 15 to 45 days, depending on the consignee address.
(there are different delivery times for different regions).

Q: How to resolve the damage during shipping?
A: If there is damage found upon receiving your order, please contact our sales representative as soon as possible, and provide the photo(s) of damage. Our representative will help you find a solution in 2 business days.