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After-sales Service

After-sales Service

Article at UDPrinter.com published by Aully on date 15/06/12

Quality Warranty:
All products featured on UDPrinter.com online are made by the best producers in China and their quality is guaranteed by the Inkjet Printing Association of PEIAC (Printing & Printing Equipment Industries Association of China). Although low cost products are most commercialized in China, the products selected are high quality with high production standards. We can supply assembly spare parts with every machine and guarantee their functionig for at least 18 months.

Aftersales Service:
We provide free consultation (including email, instant messaging, Skype on our website, telephone calling, etc) about all our items. If necessary, we can also arrange engineer (s) to give free training at your premises, you will be responsible for the cost of such travelling (i.e. air ticket, board and lodging in your country, etc.). For the machines out of warranty period and if our engineer (s) is (are) required to attend at, all the fares, accommodation cost and incidental expenses shall be borne by customer, and accordingly, USD$100 service fee shall be charged per day.